Date: July 02, 2009 Rev 04
It is our goal in the Embedded Computing & Power Division of Emerson Network Power to maintain our leading position in the Embedd
ed Computing and Power Industry, by providing quality products and services, which meet our customer’s current and future expectations. Quality is therefore essential and fundamental to our continual success. We recognize that this quality will be achieved by: a total quality management (TQM) approach where teamwork involving every employee, supplier and customer is an essential component; an error-free performance standard based on prevention and a rightfirst-time attitude; implementing our quality system in conformance with the applicable ISO Standards and in compliance with the relevant international safety regulatory requirements; using statistical techniques, innovation and new direction/ideas commensurate with our technological development that aims at continual quality improvement, and the development of all personnel through training for all levels of our organization. Our objective is for our customers to have full confidence in Emerson Network Power. Their satisfaction is fundamental to our long-term development. This comes from the efforts of each of our employees in conjunction with the supportive participation from all levels of management. Our organization, management and staff, are committed to the above philosophy and directives. We take the responsibility to communicate, deploy and implement this policy. This policy is an integral part of Emerson’s business strategies, and is the basis for setting and reviewing our organization’s quality objectives and goals.
Jay L. Geldmacher
President, Embedded Computing & Power Emerson Network Power
Vice President, Quality Embedded Computing & Power