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Unit 4 The Business Center and the Central Switchboard


Warm up
我帮您把行李放进出租车行李箱好吗? May/ should I put the baggage in the trunk for you ? 请这边走,接待处在前面。那儿有您五件行李 。 This way, please. The reception desk is straight ahead.There are your five pieces of baggage. 这家宾馆有200间符合国际标准的客房,它还 是本市的一流宾馆之一。 There are more than /over200 guest rooms of international standard. It is also one of the best in this city.

Unit 4 The Business Center and the Central Switchboard ? Words and Expressions

? business, general, switchboard, mail , airmail ? express , fax, copy, typewriter, loan, on loan ? according, according to, regulation, disk, allow ? computer, virus, translate, to translate--- into-? language, namely, dial, extension, in case of ? the same as, to ask for

Ten sentences
? How would you like to mail the letter, by airmail or express mail? ? Could you give me the fax number? I'll have the fax sent. ? How many copies do you want? ? We have some typewriters on loan. But you can't take them outside the hotel. ? According to our hotel's regulations, guests are not allowed to use their own floppy disks because of computer viruses.

? We can translate this into four languages:English, Japanese,French,and German. ? Please dial 9 first for outside calls. ? The extension number is the same as your room number. ? Anyone in our hotel can ask for a wake-up call. ? When would you like me to call you?

Exercises
? Translate the following into Englih. ? 您能告诉我您的姓名和房间号码吗? ? Would you mide telling me your name and room number? ? 您什么时候要叫醒?我将于明天早上六点整叫醒 您。 ? When would you like me to call you?I'll wake up/call you at six sharp tomorrow morning. ? 您去我们的商务中心好吗?那儿有打字机出租? ? Would you mind going to our business center?You can get/have a typewriter on loan.

? ? ? ? ? ? ? ? ? ? ? ? ? ?

E.g 2:I'll have the fax sent. 我将让人把行李送到您的房间去。 I'll have the baggage sent to your room. 我的皮箱被偷了。 I have /had my suitcase stolen. 我想理理发了。 I want to have my hair cut. E.g3: Guests are not to allowed to use their own floppy disks. 服务员不许乘坐客梯。 Waiters are not allowed to take the guest elevator. 孩子们不许抽烟。 Children are not allowed to smoke. 外宾无护照不许登记住宿。 The foreign guest without the passport is not allowed to check-in.

? E.g 4: Anyone in our hotel can ask for the wake-up call. ? 客人在商务中心要借打字机。 ? A guest at the business center ask for/want to borrow a typewriter ? 那个外宾在接待处求助。 ? That foreign guest at the reception desk asks for help. ? 一位无预订的客人向接待员要一间单人房。 ? A guest without the reservation asks the receptionist for a single room.

? ? ?

? ? ?
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? Translate the following into Chinese. Please don't put it outside your door, because someone might take it away. 请不要将其放于门外,因为有人可能将其拿走。 At a hotel, the room number is usually the same as the extension number. 宾馆里,房间号码和电话分机号码通常是一致的。 There're many kinds of rooms in our hotel: single rooms, double rooms, suites, and deluxe suites. 我们宾馆有多种类型的房间,比如:单人间、双人间 、套房和豪华套间。 A guest can ask for a wake-up call for any time. 顾客随时都可以要求叫醒服务。

Pattern drills
? E.g How would you like to mail the letter, by airmail or by express mail? ? 您要哪种房间,标准房还是套房? ? Which one /What kind of room would you like,a satndard room or a suite? ? 您想把它译成英语还是法语? ? Would you like to translate it into English or French? ? 您要复印几份,两份还是三份? ? How many copies do you want, two or three?


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